◎ Unopened, unused products returned for credit :|
- We will refund your money within 30 days of purchase date on the products.
To return factory-sealed items, obtain an RMA number (see below) and return using RMA and
return address we provide with that RMA.
If an item is NOT complete and resalable, the return will not be accepted and a handling fee will
◎ Defective Product returned for credit or Replacement :
- We will replace most defective items within 1 year of invoice date.
Returns for replacement must include all product and literature in original packaging.
If we determine the item is not defective, the return will not be accepted and a handling fee will
◎ Non-defective items that have been opened or have a broken seal may not be returned for credit or
replacement. We do our best to provide complete, accurate descriptions about all items we sell.
Manufacturers will not allow opened. non-defective items to be returned for credit or exchange.
◎ Keep all packing material and literature in the event a return is necessary.
◎ Obtaining an RMA does not guarantee credit. Read above policy to make sure your return falls under
◎ Any product returned to INNATOR CO.,LTD. without an RMA number becomes the property of
INNATOR CO.,LTD. and INNATOR CO.,LTD.
◎ Individuals who refuse delivery on shipments will be charged a 15% restocking fee and shipping is